Your equipment having issues?
We solve it for you.

Free diagnostic, trackable process, and repair within 15 days

Open warranty Request repair (out of warranty) Track ticket

Still not sure which option to choose? Our team analyzes your case and guides you to the best path.

What is your situation?

Select the option that matches your product's condition

✅

Product UNDER warranty

  • Authorized service
  • No cost for you
  • Factory warranty
Open warranty
🔧

Product OUT of warranty

  • Free diagnostic
  • Shipping at your expense
  • 4-month warranty
Request repair

Your product out of warranty? No problem.

We repair any equipment, regardless of brand or age.

🔍

Free diagnostic

We analyze your equipment at no cost. You only pay shipping both ways.

⏱️

5 to 15 business days

Fast and transparent repair. Track every step online.

🛡️

4-month repair warranty

Every repair comes with a 4-month warranty. Your peace of mind first.

Request free quote

⚠️ Shipping both ways at customer expense

Common problems? We solve them

We identify and fix the most frequent hardware defects

🎮

Graphics card defective

Artifacts, black screen, overheating or no display. Complete diagnosis and specialized repair.

🔌

Power supply not turning on

PC showing no signs of life? We test and repair power supplies from all brands.

⚡

PC shutting down randomly

Overheating, motherboard failure or unstable components. We identify the cause.

⚠️

Product failure

Under warranty or not. Activate now and solve it fast.

How it works

Simple, fast and hassle-free

1

Open your ticket

Register your product and describe the problem in minutes

2

Send your product

Follow the instructions and send it to our center (shipping at your cost)

3

Track online

Receive real-time updates on your ticket

Brands that trust CentralRMA

Technical Support and Specialized Repair

Inno3D
Bluecase
Superframe
Duex
Biostar
Your brand could be next. Become a CentralRMA partner

Security and reliability for you and your data

Technology and processes that guarantee your peace of mind

Data protection

Your personal data protected in compliance with GDPR/LGPD

Full traceability

Every step of your ticket is recorded and auditable

Access control

Secure access with authentication and permission levels

Frequently asked questions

Get answers about our repair process

Is the diagnostic really free?
Yes, we analyze your equipment at no cost. You only pay for shipping both ways.
What if it cannot be repaired?
If we identify that the equipment cannot be repaired or the repair is not viable, you pay nothing except return shipping. No surprises.
What is the average repair time?
The average time is 5 to 15 business days from receipt of your product at our center.
What payment methods do you accept?
We accept PIX, credit card, and bank slip. Payment is only charged after quote approval.

Ready to solve your problem?

With or without warranty, we are ready to help

Open warranty Request repair (out of warranty) I already have an active ticket

Is your disorganized after-sales hurting your brand?

Slow service, lost tickets, dissatisfied customers, and high operational costs. CentralRMA is the complete RMA management platform your brand needs to transform after-sales into a competitive advantage. Get specialized support, full traceability, and customers who come back to buy again.

✓ White label platform ✓ Multilingual support ✓ Management reports
Request proposal

Empresa Verificada no Reclame Aqui

Compromisso com transparência, qualidade no atendimento e satisfação dos nossos clientes.

CentralRMA

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